4 P’s of marketing vs 4 C’s of consumers
The aim of marketing is to know & understand the customer so well,
The product or service fits him and sells himself.
We make a customer, not a sale.
Customers don’t expect you to be perfect, they do expect you to fix things when they go wrong..
Being on par in terms of price & quality only gets you into the game,
Service wins the game..
You’ll never have a product or price advantage again, they can be easily duplicated, but a strong customer service culture can’t be copied.
A customer is the most important visitor on our premises, he is not dependent on us.
We are dependent on him.
He is not an interruption in our work, he is the purpose of it.
He is not an outsider in our business, he is a part of it.
We are not doing him a favour by serving him, he is doing us a favour by giving us an opportunity to do so.
Customer satisfaction is worthless
Customer loyalty is priceless
The goal as a company is to have a customer service that is not just the best but legendary..
If you work just for money, you’ll Never make it,
But if you love what you are doing & you always put the customer 1st, success will be yours..
People before Profit
Be everywhere, do everything & never fail to astonish the customer
Consumers are statistics
Customers are People..
To execute and deliver X Homes by 2020..
successful enter stock exchange 2020
To be the most preferred real estate company in all the geographies we operate in
For over 8 year now, Pyramid Realty has been an insignia of trust, transparency, cutting-edge technology and differentiated service in the Real Estate sector in Nagpur. Rooted in values, our growth and respectability have both been built on adherence to our vision, mission and the eight pillars we stand on, in all we do and deliver.
Vision: To create spaces that enhance quality of life
The vision of our company is an actionable, purpose-led ideal that has a real and significant bearing on our deliveries and our conduct. We are committed to ensuring that our offerings are revolutionary, ahead of the times, benchmarked against best global trends & practices and built around our discerning customers’ needs. We ensure that the ecosystem we operate in, the society around and all people who experience, engage or align with any aspect of the spaces we create, truly feel the differentiation and positive impact on quality of life.
In letter and spirit, our brand pillars stand at the very core of who we are and what we stand for – not just in our deliveries but also in our everyday conduct. Our approach to work and all interactions with customers, vendors, channel-partners, colleagues and society at large is defined and enriched by our values:-
Focus on achieving the best results by following set processes and constantly improving upon them.
Position the customer at the center of all that we do by committing to enhance their quality of life.
A diverse, diligent and qualified workforce, driven by team-spirit, represents our abiding strength to co-create a positive, bright and forward-looking future.
Passion for Innovation
Inculcate a drive to constantly improve existing standards to achieve excellence.
Integrity & Transparency
Constantly act with honesty, fairness, forthrightness and accountability.